Due to the impact of Covid-19, we are currently experiencing minor delays with our shipping carriers.
Please allow up to 2 business days (excluding weekends, holidays, and sale days) to process your order.
Processing Time + Shipping Time = Delivery Time, 7-15 Days Approx.
APO/FPO AND PO BOXES , We currently do not ship to APO/FPO or PO Boxes.
Change the Delivery Address
Unfortunately once your order has been placed, we are unable to make any changes. Please make sure to double check your shipping and billing information is correct before submitting your order
What if my package was marked delivered but not received?
If you didn’t receive your package, please follow the steps below:
- Verify the shipping address provided is correct. If the initial address provided was incorrect, your package will most likely be returned to our facility and processed as a Return To Sender.
- Look around the delivery location for your package, as the order may have been left in an unusual location.
- See if someone else accepted the delivery, such as a roommate or neighbor.
- Check in with your local post office, as packages are often held there for pick up.
Sino.Trend does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.
How to track the orders, https://www.17track.net/en
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